Contact Us
Have a question, found a bug, or want to suggest a feature? Get in touch — we read every message.
Email: gamepadtesterpro@gmail.com
We usually reply within 1–3 business days.
What to include
To help us help you faster, please mention:
- Your controller model (e.g. Xbox Series X, DualSense, 8BitDo Pro 2)
- Your browser and version (e.g. Chrome 126)
- How the controller is connected (USB, Bluetooth, wireless dongle)
- A short description of the issue
Bug reports
If the tester misbehaves — a button that will not light up, a stick reading that looks wrong — tell us exactly which input is affected and what you expected to see. A screenshot of the tester while the problem happens is extremely helpful.
Feature requests
Have an idea for a new diagnostic, a better visualisation, or support for an unusual controller? We prioritise features that real users ask for, so do not hold back.
Business and press
For partnership, licensing, or press enquiries, use the same email address with a clear subject line and we will get back to you promptly.
Privacy note
Please do not send passwords, payment details, or other sensitive personal information. We only need the technical details of your controller issue.